Effective Date: -3/11/2024

1. Introduction

Ikastore.com ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes name, email address, phone number, shipping and billing addresses, and payment information, which you provide when you create an account, make a purchase, or communicate with us.
• Device Information: Information about the device you use to access Ikastore.com, such as IP address, browser type, device identifiers, and operating system.
• Usage Information: Data on how you use our site and app, including pages visited, links clicked, and other actions.
• Vendor Information: If you register as a vendor, we may collect additional information, including business name, tax identification, and bank account details.

3. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process and deliver your orders, communicate with you, and provide customer support.
• Vendor Services: To manage vendor accounts, process payments, and provide a marketplace for selling products.
• Personalization: To provide personalized content, product recommendations, and advertising based on your preferences.
• Improvement and Analytics: To monitor, analyze, and improve our website and app functionality, usability, and overall user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Vendors: Vendors receive the necessary details to fulfill your orders, such as your shipping information.
• Service Providers: We may use third-party service providers for payment processing, data analytics, and customer support, who are required to handle your information securely.
• Legal Requirements: We may disclose your information if required by law, regulation, or to protect the rights and safety of our users or third parties.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our site and app. You may control cookies through your browser settings; however, disabling cookies may affect certain site features.

6. Data Security

We implement security measures to protect your information, including encryption, secure access protocols, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

• Access: Request access to your information.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your information.
• Objection: Object to processing your data for specific purposes.

To exercise these rights, please contact us at [Insert Contact Email].

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. Children's Privacy

Ikastore.com is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this policy whenever you use our services to stay informed about our information practices.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@ikastore.com
• Address: Bamako Mali